Lynn B. Friedman - Atlanta Homes ODAT Realty: Atlanta Buckhead Midtown - Who Are Your Fans? How Do You Care For Them?

Atlanta Buckhead Midtown - Who Are Your Fans? How Do You Care For Them?

Atlanta Buckhead Midtown -
Who Are Your Fans?
How Do You Care For Them?

In Atlanta Buckhead Midtown and every other locale, two important things to remember are WHO ARE OUR FANS? and HOW DO WE TAKE CARE OF THEM?


For an initial thought, let's say our fans are those who we assist with their house keys - either buying or selling - a life transition.


On LinkedIn, Stephen Katz wrote about the Client Service lessons he, as a Mortgage professional, takes from Elton John. All of his points relate to our real estate Clients as well.

1. Quality product -  delivers well- thought out encounters

2. Stays in contact - maintains interactions with people

3. "Puts himself out there" - participates in the community

4. Shows his real self -  vulnerability about who he is

5. Keeps important people close to him -  demonstrates loyalty

 

Measuring our work product and our Client relations through the lens of those five ideas will give us an accurate assessment of how we are doing with each and every Client.


Lots to think about, isn't it?


For any home on the Market, Atlanta Homes ODAT Realty offers private LIVE video tours for our Buyer Clients to minimize contact while Atlanta is sheltering from COVID-19. Well, we always did offer private live video tours did but our experience makes it easier for us to show homes now that movement is restricted. You may stay home and direct the tour to focus on details you want to see. Like having your cake and eating it...

 Key graphic courtesy of internet advertisement.

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Comment balloon 6 commentsLynn B. Friedman • March 31 2020 02:50AM

Comments

What a great post and indeed love your chart, I always wonder how this really came about, call me doubting Thomas or something else.... Endre

Posted by Endre Barath, Jr., Realtor - Los Angeles Home Sales 310.486.1002 (Berkshire Hathaway HomeServices) 4 months ago

Endre Barath, Jr. 
Thanks - thought-provoking ideas he shared.
I love your commenting on my posts. 
Take care - Lynn

PS  Made a committment to myself to get back on the Blogging horse and post every day - now Day 15. L.

Posted by Lynn B. Friedman, Concierge Service for Our Atlanta Sellers & Buyers (Atlanta Homes ODAT Realty Call/Text 404-939-2727 Buckhead - Midtown - Westside -- and more ...) 4 months ago

Ha ha Lynn now that we are all having our Stay-cations aka limited mobility  from our home you chose a good time to get back on the horse:)Endre

Posted by Endre Barath, Jr., Realtor - Los Angeles Home Sales 310.486.1002 (Berkshire Hathaway HomeServices) 4 months ago

Hello Lynn - when there is a genuine approach to client care/appreciation that includes true customer service, good things are likely to follow.  

Posted by Michael Jacobs, Los Angeles Pasadena 818.516.4393 4 months ago

Good morning, Lynn B. Friedman I don't have clients but I have friends and neighbors.... I keep in touch and we help each other.... I'm the oldest one in the 'hood and I should be the one who takes the initiative to start the process of one good turn deserves another.... it's contagious.

Posted by Barbara Todaro, Marketing Agent for The Todaro Team (RE/MAX Executive Realty ) 4 months ago

Lynn we will come out of this much stronger both in our personal and business life.  While there are many negatives to this virus, there are also many positives if we open our eyes to them.

Posted by George Souto, Your Connecticut Mortgage Expert (George Souto NMLS #65149 FHA, CHFA, VA Mortgages) 4 months ago

Participate